North Cyprus Internet

Struggling with technology ? Do you need help, or can you offer advice to Forum Members ? This is the place to look if you are looking for a reliable internet connection, or a TV system (by internet, or satellite dish). No Forum Membership is required to view the topics and posts in this section.
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North Cyprus Internet

Post by Admin » Sat Mar 03, 2018 9:27 am

If you landed on this page as a result of doing a search for North Cyprus Internet on any of the search engines, you may just be interested in receiving the details and costs of installing an internet connection in your home in North Cyprus as follows :-

Cost of Customer Premise Equipment (CPE) = 295 TL (£55.00 at the exchange rate on 3rd March 2018)

If a property has a landline telephone and is within the Lefkosa, or Kyrenia area, or in the centre of one of the most prominent villages, ADSL internet is an option, but the vast majority of internet connections in North Cyprus are supplied using wireless equipment. The CPE is an antenna and wireless device that is fitted on your roof (usually) and connects your home to the local internet base station of the internet service provider.

Cost of a Network Wireless Router = 245 TL (£47.00 at the exchange rate on 3rd March 2018)

The internet is carried from the CPE on the roof of your home in North Cyprus down into your chosen room using a CAT 6 cable which terminates to an RJ45 connector. This connector is not the same as an RJ11 connector which is more commonly known in the UK as a "Phone Jack". The RJ45 connector will not fit into the same input as the RJ11 connector fits into on your wireless ADSL router from your internet connection in the UK. It will fit into one of the switch inputs on your wireless ADSL router and with special configuration of the router, it will distribute a wireless signal within your home in North Cyprus. Alternatively, we can install a new, network wireless router and configure it with the appropriate security settings for you. The RJ45 connector on the end of the CAT 6 cable from the CPE on the roof plugs straight into the WAN input on the wireless router which distributes the internet within your home. You will then be able to connect mobile phones, tablets, iPads, Laptop Computers etc. to the internet using the wireless signal from the new, wireless router. If you are only having your internet connection fitted to be able to watch UK TV (which we also can supply to you), you may not need a router at all, as an Android box for example,normally has an input for an RJ45 connector and with the proper configuration will allow one additional device to connect to your internet connection by wireless.

Cost of installation fee = 75 TL (£15.00 at the exchange rate on 3rd March 2018)

The above mentioned installation equipment and fees are all one-off costs. On top, you pay a monthly/quarterly/6 monthly, or an annual fee for your internet connection. This fee is determined by the speed of internet connection that you require. The following costs are for internet connections with NO total internet bandwidth throughput restrictions. What this means is that you are allowed to run your internet connection to the maximum capacity available 24/7 without a throttle being applied after a certain amount of total internet bandwidth has been used. Also, the quoted internet speeds are based on the 'actual' achievable speeds to international locations such as the UK, Europe and the U.S. Some internet service providers in North Cyprus quote higher speeds, but they apply throttle controls either, when a certain amount of total internet bandwidth has been used, at certain times of day, or night, or both. This is a policy which is likely to interrupt your viewing pleasure, should you be intending to use your internet connection in North Cyprus to watch UK TV. Make sure that you check this with your chosen internet service provider before making your decision.

NB. With annual payment in advance plans, customers receive the CPE on loan (Free) as long as they keep their internet connection - thereby saving 295 TL

Monthly (Pay as you Go) in advance - pay only for the time that you want to use the internet connection

1 Mbps Internet Connection = 59 TL
2 Mbps Internet Connection = 69 TL
3 Mbps Internet Connection = 79 TL
4 Mbps Internet Connection = 89 TL


Quarterly - 3 Months in advance

1 Mbps Internet Connection = 175 TL
2 Mbps Internet Connection = 205 TL
3 Mbps Internet Connection = 225 TL
4 Mbps Internet Connection = 260 TL


6 Monthly - 6 Months in advance

1 Mbps Internet Connection = 330 TL
2 Mbps Internet Connection = 380 TL
3 Mbps Internet Connection = 425 TL
4 Mbps Internet Connection = 499 TL


Annually - 12 Months in advance

1 Mbps Internet Connection = 599 TL......Save 295 TL - CPE supplied free - on loan
2 Mbps Internet Connection = 699 TL......Save 295 TL - CPE supplied free - on loan
3 Mbps Internet Connection = 799 TL......Save 295 TL - CPE supplied free - on loan
4 Mbps Internet Connection = 949 TL......Save 295 TL - CPE supplied free - on loan

We supply internet connections in any location throughout the whole of North Cyprus. Installations are usually completed within 2 days of receiving the customers order.

Please contact 0533 869 4371 or 0533 869 4372 for more details and/or to arrange installation of internet in your home.

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Re: North Cyprus Internet

Post by Admin » Sat Mar 03, 2018 1:16 pm

15 years ago, when we arrived in North Cyprus, the average download speed of the internet was 128kbps and upload speed was virtually non-existent. Doing anything on a North Cyprus internet connection was a very slow process. Skype started in August 2003 which offered the expatriate community the opportunity of using their North Cyprus internet connections to speak to their friends and relatives in the UK. Everyone wanted to use their service, but at the time, North Cyprus Internet connections were just not up to it. Internet users will remember the Norman Collier 'type' conversations that they tried to make using their North Cyprus internet connections. In the early days, Skype conversations using the internet were immensely frustrating for internet users in North Cyprus. 15 years later, things have moved on - now, it's the rotating circle in the centre of the TV that's immensely frustrating for them !

We are an independent agent of eXtend Broadband and manage the accounts of hundreds of British expatriate customers in North Cyprus. The price that you pay to us is exactly the same price that you pay if you deal directly with eXtend. We do not a charge a premium for the service that we offer, but we do offer a premium service. If you ever have a problem with your eXtend internet connection, you can contact us on any of our advertised numbers which we answer 7 days a week. We will diagnose what the problem is, we have access to eXtend's system, we can fault find and implement remedies and we can arrange service calls for 'our' customers which removes the hassle that a customer may experience dealing with eXtend's first line support staff where the language barrier may be a problem.

We still have quite a few of the original customers who started using our services when 10 years ago, we became an agent for eXtend Broadband. During that time, there have been considerable improvements in the amount of internet bandwidth that North Cyprus internet service providers are able to deliver to their users. The wireless technology used to provide internet connections to the majority of North Cyprus internet users has steadily improved to the point where it is now possible to carry considerable amounts of data across wireless networks. Our customers now enjoy using Skype, Viber, Messenger, Facebook, BBC iPlayer, ITV Player and all the other popular applications and internet services.

We supply internet connections in any location throughout the whole of North Cyprus. Installations are usually completed within 2 days of receiving the customers order.

Please contact 0533 869 4371 or 0533 869 4372 for more details and/or to arrange installation of internet in your home.

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Re: North Cyprus Internet

Post by Admin » Sat Mar 03, 2018 1:23 pm

There are some inherent infrastructure and geographical problems in North Cyprus which may periodically cause slow internet speeds, or a complete break in internet service.

As an island in the Mediterranean, our internet connections rely upon the two submarine cables that carry the data in and out of North Cyprus. Via Turkey, these cables connect us to the World Wide Web. Periodically, problems in Turkey can affect the internet in North Cyprus. These problems can cause slowness in internet connections in North Cyprus and every now and then, a complete break in service.

Similarly, North Cyprus residents have become used to problems with the electricity supply. Admittedly, these problems are gradually becoming fewer and far between, but nevertheless, a break in the electricity supply to any of the many base station access points connecting users to the wireless backbone carrying the data to and from the various internet service providers' network operations centres, can cause users to lose their internet connectivity. An electricity problem affecting wireless equipment being used in an internet service provider's main wireless backbone may affect internet users in several, or many different areas. That is why users may experience a problem with their internet connection in an area which is not experiencing any electricity problems.

The Kyrenia mountain range runs parallel to the Northern coastline of North Cyprus creating a corridor which is approximately 60 km x 5 km wide. All the various internet service providers have their wireless equipment installed at many different locations within this corridor. With so much wireless internet equipment installed in a relatively small area, all operating in the same frequency range, radio interference becomes a serious cause for concern. With hundreds, if not thousands of antennas operating at multiple base station locations, connecting thousands of internet users, radio interference/noise is inevitable and unavoidable. The net effect of this is that periodically, internet users will experience problems (slowness) with their internet connections.

We supply internet connections in any location throughout the whole of North Cyprus. Installations are usually completed within 2 days of receiving the customers order.

Please contact 0533 869 4371 or 0533 869 4372 for more details and/or to arrange installation of internet in your home.

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Re: North Cyprus Internet

Post by Admin » Mon Mar 19, 2018 6:48 pm

Traffic Shaping, Packet Shaping, Internet Bandwidth Control, Bandwidth Management, Bandwidth Throttling and Quality of Service are all terms used to describe the same process - the process of limiting bandwidth consumption on a network. Internet Service Providers (ISP's) in North Cyprus are no different to those in the rest of the world and use various techniques to slow down their users internet connections, but why do they want to slow it down ?

When a hotel, or restaurant calculates the cost of providing a self service buffet to the guests at a function, they calculate the cost per head based on the amount of food that they need to provide to ensure that every guest receives their fair share of food, but if you have ever been to a self service buffet, you will have seen certain people not only fill their plates, but pile the food high. If everyone in the queue for the buffet did this, the food will run out before everyone has received their fair share. The hotel, or restaurant has to do something to ensure that this doesn't happen. There are a number of things that it can do, for example :-

1. Put out smaller plates so that even if some guests fill and pile the plate high, they cannot take too much food.

2. Place the salad bar before the rest of the food, in the hope that guests fill up their plates with salad, before they get to the more expensive food.

3. Place several members of staff behind the buffet table to serve the food. Each guest receives the portion of food that they are served.

In the hotel and restaurant business this is called portion control. In the business of internet service provision, the same process is called Bandwidth Management Control.

To ensure that all the users on their network receive their fair share of Internet bandwidth, ISP's employ various techniques to limit the amount that their users can consume. Before we look at some of these however, remember that an ISP's job is to attract customers and to do this, they advertise the fastest speed that a customer 'may' hope to receive when using their service. Bearing this in mind, the bandwidth limiting techniques that they employ must be compatible with the claims that they make in their advertising.

So, an ISP may employ an internet bandwidth limiting technique that allows 'some' users to receive more internet bandwidth between midnight and 6am in the morning for example, and based upon this speed, they may advertise speeds "up to 20 Mbps" when in fact, the average internet speed that their users may hope to receive during 'normal' hours, may only be 4 Mbps.

Another 'common' bandwidth limiting technique that some ISPs use is to constantly monitor the amount of bandwidth that their users consume and to use this figure to restrict their internet usage so, for example, an ISP may give their users a daily allowance of 'say' 3GB of Internet bandwidth after which the maximum achievable speed on the connection is drastically reduced. A customer who uses their Internet connection to watch live streaming TV will quickly use up their daily allowance watching TV during the day and may find that they cannot continue to watch TV after 6pm in the evening, for example.

Most internet users understand why their ISP needs Bandwidth Management Controls to effectively manage their network's resources and do not object to their ISP imposing controls to maintain the quality of service that they receive, but they do however, strongly object to Bandwidth Management Controls being used to enable their ISP to advertise a much higher speed than the average speed that is available to them most of the time, during 'normal' hours. Most Internet users view this as sharp practice.

There are many other ways that ISPs can utilize Bandwidth Management Controls to manage their Internet bandwidth, but by far, the fairest way, is to use them to enable users to receive the advertised speed, at least 80% - 90% of the time and not to impose total Internet bandwidth throughput limits.

Before choosing your ISP, check out their quality of service terms and conditions and read all the small print !

Please contact 0533 869 4371 or 0533 869 4372 for more details and/or to arrange installation of internet in your home.

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Re: North Cyprus Internet

Post by Admin » Tue May 29, 2018 6:39 am

Many customers with holiday homes choose our Pay as you Go Internet System which following installation costs, allows them to pay just for the time that they are using their holiday home (minimum 1 month period)

Most Pay as you Go customers don't expect to be sat indoors surfing the Internet whilst they are on holiday, but many do need to maintain connectivity to the UK and do see the advantage of being able to use the Internet conveniently and relatively cheaply whilst they are in North Cyprus.

Using Whatsapp, Skype and Messenger to make free and cheap voice calls to the UK (avoiding unnecessary roaming charges for data and voice calls) is also a major attraction to holiday home owners and regular visitors to North Cyprus.

Installation of the Customer premises Equipment (CPE) on the roof of your holiday home is a relatively quick and simple procedure which usually takes two days from the time that you order. With the Turkish Lira relatively weak at the moment, the cost of the CPE has risen recently and currently stands at 345 TL. With a wireless router and installation costs, the total installation fee required at today's exchange rate (£1 = 6.1 TL) is 670 TL (£110) plus 1 Month's connection (4Mbps) at 99TL (£16). Thereafter, 99TL is paid whenever a month's Internet connection is required. Arrangements to connect are made via our email address and connection can made immediately.

Please contact 0533 869 4371 or 0533 869 4372 for more details and/or to arrange installation of internet in your home.

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Re: North Cyprus Internet

Post by Admin » Fri Jun 29, 2018 6:09 am

The introduction of a 6 Mbps Internet Connection to our Pay as you Go Internet system enables our internet users to make full use of their internet connections during their periodic stay (holiday) in their homes in North Cyprus.

6 Mbps allows multiple users on a single internet connection to simultaneously watch UK TV, read and send emails, instant message and make free voice/video calls to friends and family in the UK.

Costing 20 TL (£3) more per month (4 Mbps 99TL - 6 Mbps 119TL), the 6 Mbps internet connection is 'very' reasonably priced.

A quick email, text, or instant message (even on the day of arrival) activates a users internet connection for the minimum period of 1 month with both pre- and post payment options available.

Users who experience a problem can speak to English speaking customer service seven days a week and can text outside office hours.

Please contact 0533 869 4371 or 0533 869 4372 for more details and/or to arrange installation of internet in your home.

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Re: North Cyprus Internet

Post by Admin » Sat Jul 14, 2018 6:36 am

A recent article in Kibris Gazatesi (https://www.kibrisgazetesi.com/bilim-te ... acak/45854) reports that a new deal has been signed between the CEO of Turkey's Türk Telekom (Paul Doany) and the Minister of Public Works and Transport in North Cyprus (Tolga Atakan).

The parties have agreed terms that aim to improve the quality and the capacity of the Internet in North Cyprus. A joint statement included a commitment to double the 'total' Internet bandwidth capacity which they say, will result in a six fold increase in the Internet speed available to Internet end users. It is also reported that "a significant reduction in the wholesale internet fees was provided." Presumably, this means that the agreement also provides for a significant reduction in the wholesale cost of Internet bandwidth from Türk Telekom which 'presumably' means that Internet users 'may' end up paying less for their Internet connections.

Before British Expatriates begin popping the corks on their bottles of Prosecco, it's worth remembering that the last mile of the majority of British Expatriate's Internet connections in North Cyprus are delivered using wireless equipment and that the quoted figures for improvement 'probably' (clarification required) only refer to ADSL (VDSL) internet connections which are delivered using existing Telecommunications infrastructure (twisted pairs) to properties with telephone lines within close proximity of the source and that therefore, the majority of 'wireless' Internet connections 'may' not benefit in terms of 'speed' improvements and/or a cost reductions.

Wireless Internet connections in North Cyprus are delivered by numerous Internet Service Providers using a complicated network of wireless Base Stations using wireless Back Bone links to reach Fiber Optic Cables. This infrastructure includes sections with 'attached' operating costs in the form of license fees which must be paid to the 'local' Telecommunications Department. If these 'significant' costs do not 'also' see a 'similar' reduction in price, Internet Service Providers will 'probably' struggle to reduce their prices to end Internet users. Moreover, a 'weakening' Turkish Lira 'may' mean that in the short term, Internet prices may have to rise.

Some of the points raised in this article are speculative and require further clarification which may come during the next week, or so, as Internet Service Providers receive further information and replies to the numerous questions that they are asking, no doubt.

Having raised the expectations of Internet users in North Cyprus, let's hope that the quoted 'improvements' can be delivered to the 'majority' and not the 'minority' !

Please contact 0533 869 4371 or 0533 869 4372 for more details and/or to arrange installation of internet in your home.

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Re: North Cyprus Internet

Post by Admin » Wed Jul 18, 2018 10:01 am

Test boxes for the new VDSL Internet connections have been installed and end users have been connected, but success has only been achieved with end users who are located within the immediate area of the test boxes. I am informed that approximately twenty percent of applications from end users have been successful (able to be connected.) So, it looks as though considerable improvement is required in the North Cyprus Telecom's infrastructure before Internet end users in significant numbers are able to take advantage of the new, faster VDSL Internet connections.

ADSL/VDSL Internet connections are delivered using the existing Telecom's infrastructure so, if you already have an existing landline telephone, you may be able to successfully apply for ADSL, or one of the new VDSL Internet connections. This requirement however, excludes the vast majority of 'potential' end users who are in newly built property (in the last 10 years), or who are in outlying areas and do not therefore, have an existing landline telephone connection.

End users in fringe areas who already have a landline telephone and ADSL Internet connection may find that they are not able to have the new VDSL Internet connection just yet because they are situated too far away from the source. Presumably, it is these end users who will benefit from improvements made to the Telecom's Infrastructure over the next three years.

Whether the plan to improve the infrastructure includes extending connectivity into areas in North Cyprus which do not currently have access to landline telephone connections is not clear at the moment, but presumably, it does. This will no doubt, come after improvements are made to connect the end users who do have access to an existing landline telephone, or an existing ADSL Internet connection.

It is hard to see how Internet users in North Cyprus who use wireless Internet connections will benefit from this deal/announcement, but with lower 'wholesale' prices ("a significant reduction in the wholesale internet fees was provided" ) - there's no doubt that wireless Internet users will be 'expecting' a reduction in price.

Please contact 0533 869 4371 or 0533 869 4372 for more details and/or to arrange installation of internet in your home.

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Re: North Cyprus Internet

Post by Admin » Sun Sep 30, 2018 9:35 am

Update: eXtend introduces a new 8 Mbps Internet Connection
Updated Internet Connection Price List

4Mbps = 99 TL Monthly, 265 TL Quarterly, 999 TL Yearly
6Mbps = 119 TL Monthly, 305 TL Quarterly, 1149 TL Yearly
8Mbps = 139 TL Monthly, 399 TL Quarterly, 1349 TL Yearly

Revised installation costs are as follows :-

Purchase of CPE on roof including installation etc. = 750TL, OR Loan of CPE on roof including installation etc. = 479 TL (including 199 TL Returnable Deposit for CPE)

There are no aggregate ('total') bandwidth throughput restrictions to affect downloads of any kind. The amount of 'constant' internet bandwidth does vary from time to time because the internet may run slower than it should at times and this 'may' affect streaming media applications when the internet is busy, or is running slower than usual because of external factors. Generally, streaming media applications only require 2 Mbps of constant Internet Bandwidth and users should not therefore, experience disruption when on an 8 Mbps Internet Connection, for example.

Installation is usually within two days.

Please contact 0533 869 4371 or 0533 869 4372 for more details and/or to arrange installation of internet in your home.

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Re: North Cyprus Internet

Post by Admin » Sat Oct 05, 2019 9:21 am

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